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TERMS &
CONDITIONS


about our rates

BOOK DIRECT BENEFITS

Did you know that you benefit from many advantages when you book directly with us? For example, you will receive a discount on your booking and we will surprise you when you check-in. Below you can read more about the different benefits.

  • Receive 10% discount when you book through this website. The discount will automaticlay be generated. You will always benefit from the lowest rate when you book with us directly!
  • Book direct and receive a typical Dutch welcoming gift upon arrival. Let us surprise you, that is what we do best!
  • You will receive a cycling and walking map with all the hidden gems of Amsterdam. The maps are written by our own Banks Mansion locals!
  • Stick around a little longer ... late check out until 12.00 PM!

ALL THINGS INCLUSIVE

Your stay at Banks Mansion always includes:

  • Live Cooking breakfast
  • Unlimited use of the minibar and decanters in your room
  • Unlimited use of the Open Bar in The Living
  • Snacks during the day
  • Free Wi-Fi

Banks Mansion is part of the Carlton Hotel Collection, and it is our goal to make you feel comfortable, from the time you make your reservation to the time you check out of your room. With this in mind, we are happy to provide additional rate options, allowing the guest to chose which option provides the best value. Although each hotel has fixed published rates, we offer rates on a daily basis with clear flexibilities or restrictions, depending on the demand. Enjoy the freedom and the benefits of special promotions.

GENERAL TERMS & CONDITIONS

  • Check-in time after 15:00 hours
  • Check-out time before 12:00 hours
  • City tax of 7% + € 3,- per night, per room, is not included in the room rate
  • No pets allowed in the hotel
  • Luggage room available

ALL CARLTON HOTELS OFFER

  • Flexible rate (pay later): best available rate with no restrictions.
  • Saver rate (pay now): best available rate with full deposit charge, non refundable, non changeable.

VAT

In all our prices include Value Added Tax of 9%.

CHILDREN POLICY

  • 0-3 years free of charge (baby cot on request)
  • 4-11 years extra costs € 25 per night
  • From 12 years extra costs € 55 per night

GUARANTEE POLICY

Credit card details are requested in order to guarantee the reservation. In case of a no show the total value of the reservation will be charged. However details may vary depending on the type of rate chosen.

CANCELLATION POLICY

The cancellation policy differs from your booking. In case of a Saver Rate, the rate is non-refundable and non-changeable. If you have booked a Flexible rate, your reservation may be cancelled till 2 days prior to arrival before 3pm. Cancellations after this time or in case of a now show the total value of the reservation will be charged.

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